When do you need a plumber vs. a restoration company? It’s one of our most common questions for winter leaks, floods and burst pipes.

When it comes to emergencies both plumbers and restoration companies work to keep your home or business safe from water damage. However, there are some common misconceptions about when you need to use each.

Who ya gonna call a plumber or restoration company?

So, who ya gonna call?

Plumbers stop and fix the source of the water loss. For example, if you have a broken water line or plugged and overflowing sink, then a plumber is the way to go. Keep in mind, plumbers don’t repair water damage. Their job is to find the moisture source and stop it in its tracks.

Alternatively, a restoration company will extract the excess water caused by the broken water line or overflowing sink and remove damaged drywall and building materials. They will use advanced drying equipment, dehumidifiers, and air movers to remove retained moisture in your walls and flooring. Proper drying and repairs will prevent the growth of unwanted contaminants like mold or costly concerns in the future that result from trapped moisture.

It is also important to note that a restoration company, like Alliance Restorations, will often work in unison with a plumber. This eliminates the need for you to call and manage two different companies and allows each team to work together to find and eliminate water damage quicker.

In summary, if you’re experiencing water damage, leaks or flooding remember, a plumber will find the source and stop it, but a restoration company can find the source AND repair the damages.


Would you like to learn more about restoration services? Contact us for more information.